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Cancellation Policy

  1. Cancellations must be requested in writing via email or official communication channels.
  2. Cancellation charges may apply depending on how close the cancellation is to the scheduled event date.
  3. Same-day or last-minute cancellations may not be eligible for refunds.

Surprisz reserves the right to cancel services due to unforeseen circumstances, in which case applicable refunds will be processed as per policy.